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ELECTRIC POWER INDUSTRY OF SERBIA ASKS CITIZENS TO LODGE COMPLAINTS AGAINST THEIR ELECTRICITY BILLS

25. January 2017.

Presevo, Bujanovac, МеdvedjaThe Electric Power Industry of Serbia (EPIS)said that the citizens who doubted the validity of their December electricity bills could lodge complaints against them, in accordance with the regular procedure, at the counters of the EPIS branch offices , the addresses of which are printed on each bill.

Complaints can be submitted in writing to the address indicated on the front part of the bill, or in person at the counter, at the same address.

Although it was first said that the deadline for lodging complaints was only eight days, the EPIS now says that complaints may be filed regardless of when the citizens received their bills. Each bill has the phone number that the customer, depending on the place of his or her residence, may dial in relation to the matters that interest him or her.

Source: RTV Rhythm and Coordination Body