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COVID-19 VIDEO RELAY CENTER

25. March 2020.

The City Organization of Deaf Persons in Belgrade, in cooperation with the Union of the Deaf and Hard of Hearing Persons in Serbia, made it possible for all deaf and hard of hearing persons throughout Serbia to access the Video Relay Center COVID-19 (VRC COVID-19) 24 hours a day. The COVID-19 Video Relay Center aims to improve the position of the deaf and hard of hearing persons in Serbia by removing barriers to communication, providing free translation services 24 hours a day, every business day, as well as on Saturdays and Sundays, via a video link to enable the deaf and hard of hearing persons to have access to all the information and measures of support and assistance provided to other members of the population during the state of emergency.

Deaf and hard of hearing persons must have one of the following applications installed in their mobile phones, tablets and computers in order to use VRC services: Viber, IMO, WhatsApp, the Translation Services Facebook page and the Skype account "Serviszjbeograd".

Translation services are available:

  • From 7 am to 3 pm – by using Viber, IMO, WhatsApp (phone number: 063/8579106) applications, FB page "Translation Services" and via Skype "Serviszjbeograd"
  • From 3 pm to 7 am – via the FB page "Translation Services" and via Skype "Serviszjbeograd".

Source: covid19.rs and Coordination Body